Our team is fully at your disposal to ensure a smooth and transparent shopping experience. Whether you need support regarding your order, clarification on our delivery logistics, or detailed gemological information about our products, please feel free to reach out through our official channels listed below.
Customer Service Channels
Phone Support: +55 (99) 99999-9999
Email Support: contact@brazilopals.com
Commercial Address: Rua Professor Jose Amavel 568, Cabral, Teresina - PI, Zip Code: 64000-550, Brazil.
Business Hours: Monday to Friday, from 9:30 a.m. to 5:30 p.m.
Mailing and Returns Address (Important: Do not return products without first contacting our support team to generate a return authorization and receive the proper security packaging instructions.)
Recipient: BrazilOpals (Distribution Center)
Address: Rua Professor Jose Amavel 568
Neighborhood: Cabral
City: Teresina - Piauí (PI)
Zip Code: 64000-550
Country: Brazil
Contact and Identification Information:
Company name: BrazilOpals
Legal name: J. DE C. RAMALHO - ME
CNPJ: 10.157.844/0001-02
Address: Rua Professor Jose Amavel 568, Cabral, Teresina - PI, Zip Code: 64000-550, Brazil.
E-mail: contact@brazilopals.com
Phone: +55 (99) 99999-9999
Business Hours: Monday to Friday from 9:30 a.m. to 5:30 p.m. (We do not provide in-person service).
Time zone: (GMT-03:00) — Brasília Standard Time (São Paulo)
Response time: We respond within 1 business day.